Access - Gate and Pool

Gate

Q: How do I request a gate remote(s)?

A: Please click HERE to request a gate remote(s).

Q: How do I pay for my gate remote(s)? 

A: Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges. 

NOTE:  Charges will not be reflected on your account until your request has been processed and finalized.

Q: My gate access device is no longer working. What do I do? 

A: If your access device has dead or dying batteries, please change them with known-good batteries.

If that does not resolve your issue, please email amenityaccess@goodwintx.com. Be sure to include your name, address, and device number in your email.

Q:  How do my guests and visitors enter the community? 

A:  Guests are encouraged to use the call box for access.  

• Your guest will arrive at the call box, scroll through to find your name, then will press a number shown next to your name.  
• The call box will ring up to your phone. 
• You will have one minute of talk time to determine who is at the gate. 
• To let them in, press “9” on your phone to open the gate.

Pool

Q: How do I request a pool key?

A: Please click here to request a pool keys.

Q: How do I pay for my pool key? 

A: Any charges will be billed to your HOA account. Click here to pay for any applicable charges. 

NOTE:  Charges will not be reflected on your account until your request has been processed and finalized.